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Frequent Questions

  • Does PackageBee subscription require a minimum commitment?
  • Am I billed for a disabled Store?
  • How do I change my PackageBee password?
  • How do I add other users to my PackageBee account?
  • I just deleted one of my Stores. Why is it still listed?
  • What is a "Connection" in PackageBee?
  • How Do I Upload my WMS Shipping Codes?
  • How Can I Find the Shipping Description for an Order?
  • When are Orders, Shipments and Inventory Synced?
  • What is the Difference Between Resetting and Reprocessing an Order?
  • What is the Difference Between Tasks and Events?
  • Should I use UPCs or SKUs with AIMS EasyShop?
  • How Do I Set Up FBA (Fulfillment By Amazon) as My Fulfillment Provider?
  • How Can I Stop Orders from Going to My Fulfillment Provider?
  • How Do I Update Inventory For All Products In A Store?
  • What is a Violation?
  • How frequently can I perform inventory updates?

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