Get Support

PackageBee offers free support, 24/7. You can always review support documents, FAQs, and how-tos in our Support Center, or get in touch with PackageBee Support about any questions you may have.

Access the Support Center

From the PackageBee Dashboard, click your Account Name in the upper-right, then click Support Center.

In the Support Center, you can search for help on a specific question, and browse support articles and documentation:

• Guides — Information about how PackageBee works, and how it streamlines your workflow.
• Integrations — Documentation and instructions specific to your eCommerce platform and fulfillment provider.
• FAQ — How do I update inventory for all products in my Store? How can I temporarily stop orders from going to my warehouse? What is a Connection, and how can I enable and disable it? Find answers to these and other frequently asked questions.

Get in touch

For a specific question or inquiry, don't hesitate to get in touch with us:

• Open a request with PackageBee Support, and we'll get back to you ASAP.

• You can always email us at info@packagebee.com.

• If you prefer, give us a call at (844) 336-3767, or schedule a phone call with our support team.