NetSuite - Enable API Access

PackageBee Support

October 15, 2023 22:50

The Application Programming Interface (API) allows for automated communication between connected systems. In order to automate fulfillment, API Access must be enabled.

If you have not yet gathered your API credentials, follow these steps first:

Gather API credentials from NetSuite.

Enter API Credentials in PackageBee

In your PackageBee Dashboard, click Stores.

Click the name of your NetSuite store.
In Connection details, enter your API credentials:

Account ID
Consumer Key
Consumer Secret
Token ID
Token Secret

Optional: Edit any of the following settings:

Fulfillment Location ID — Specifies the fulfillment location for this connection if multiple locations are available.
Carrier Integration — Enable if the account uses carrier integrations. (default: disabled)
Per Line Location — Enable if using multiple fulfillment locations. (default: disabled)
Multi Location Inventory — Enable if tracking inventory at multiple locations. (default: disabled)
Include Shipping Cost — Enable to update shipping cost sent by the merchant. (default: disabled)
Set Fulfillment Shipping Method - When exporting shipment tracking data to NetSuite, look up the ship method defined in NetSuite that matches the shipment's carrier name and service level. (default: enabled)
Order Import Saved Search ID - Import orders from a NetSuite Saved Search.
Order Import Options — Specify one or more options for order import:

Partially Fulfilled
Pending Approval
Pending Billing
Pending Billing Partially Fulfilled
Pending Fulfillment (the default)

Expand Kits — If enabled, kit items will be expanded so their component item lines are included on the sales order.

Notes about Expand Kits:

To use the Expand Kits feature, additional permissions must be enabled for the integration's token role in NetSuite.
In the DropStream rule engine, kit items have the product_type property "kit_item". For example, if you have enabled Expand Kits, and you would like to send the component item lines to the warehouse but not the parent kit item lines, the following rule will filter the kit item lines from the order:

rule "Filter kit item lines from order"
  for order_lines in order
    when
      order_line.product_type is "kit_item"
    then
      reject order_line
    end
  end
end

Sandbox — Enable if the account uses NetSuite Sandbox credentials.

When you're done configuring the store, click Save changes.

Save changes

Next: Troubleshooting