Shopify - Configure for Automated Fulfillment

This article outlines the steps required to configure your Shopify integration.

1. Configure product SKUs
2. Assign SKUs to product variants
3. Export SKUs from Shopify
4. Gather shipping methods
5. Gather API credentials
6. Set Up PackageBee App — ​ Updated Dec. 2022
7. Enable API access (Token Auth) — ​ Updated Dec. 2022
8. Order import status
9. Import orders by tag
10. Note about Shopify Plus

Troubleshooting Guides:

1. Orders with no line items
2. Inventory Errors

Configure product SKUs

Stock Keeping Units (SKUs) are merchant-defined codes that uniquely identify products in a warehouse. It is critical that the SKUs defined in Shopify are identical to the SKUs loaded into the fulfillment provider's warehouse management system.

Configure SKUs in Shopify.

Assign SKUs to product variants

By default, Shopify does not assign unique SKUs to product variants. For that reason, it's important to assign each variant a unique SKU.

Assign SKUs to product variants in Shopify.

Export SKUs from Shopify

For convenience, you can export your SKUs from Shopify, to ensure proper entry to PackageBee.

Export SKUs from Shopify.

Gather shipping methods

As part of the third-party fulfillment setup process, the shipping methods offered in the eCommerce system must be mapped to the corresponding shipping code used by the fulfillment center.

Gather shipping methods from Shopify.

Gather API credentials

Verify your Shopify Admin credentials and Shop Name/Store Address.

Gather API credentials from Shopify.

Set up PackageBee app

In Shopify, create a custom app with the required permissions, and generate an Admin API Access Token.

Set up PackageBee app in Shopify.

Enable API access (Token Auth)

Configure Shopify API access in PackageBee.

Enable API Access in PackageBee.

Order import status

Review the order statuses required by PackageBee for import.

Review order import statuses for Shopify.

Import orders by tag

Connections can be set up to import orders from Shopify only if they contain a specific order tag.

Optionally import orders by Shopify tag.

Note about Shopify Plus

PackageBee supports Shopify Plus, which doubles the API rate from 4 requests per second to 2 per second.

Troubleshooting Guides

Orders with no line items

Orders imported from Shopify can be excluded by a fulfillment service at the line-item level. For this reason, orders in your PackageBee store may occasionally be imported from Shopify without line items.

Troubleshoot orders with no line items.

Inventory Errors

If you encounter inventory errors, ensure that your Fulfillment Service and Location are set correctly in both PackageBee and Shopify, then reprocess the associated orders.

Troubleshoot inventory errors.