In order to enable API access, the following credentials must be gathered:
- FTP Username
- FTP Password
Gather FTP credentials from Rakuten
In the Rakuten Admin Dashboard, click the Technical Support link, or compose an e-mail to mpintegration@mail.rakuten.com.
Submit a request similar to the following:
Hello,
This request is for account (insert e-mail address of Rakuten account here)
Seller ID: (insert Seller ID here)
Please provide us with the following credentials required for integration with PackageBee:
- FTP Username
- FTP Password
Thank you,
When you receive the credentials, proceed to the next step.
Next: Enable API Access
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