Camelot (Excalibur) WMS - Warehouse Setup, Implementation Tips and Troubleshooting

When setting up your PackageBee warehouse connection to your fulfillment provider who uses Camelot (Excalibur) as their WMS, here are a few things to keep in mind:

  1. Camelot has three database objects specifically for PackageBee (Order In, Order Out, and Inventory Out).
  2. When setting up your warehouse in PackageBee, under Advanced Options, enter the following credentials:
  • Trading Partner
  • Shipment Import Profile ID
  • Order Status Profile ID
  • Inventory Export Profile ID

Required credentials

  1. Verify that the values are identical to the settings that have been configured in Camelot:

Verify credentials

  1. Once you have set up your warehouse in PackageBee and have tested sending an order to Camelot, if you receive the following error message, you'll need to update the XMLport objects in Camelot to match the latest XMLport objects.

Error message: order not accepted

  1. If you receive the following error message, contact PackageBee Support at support@packagebee.com to get a list of current PackageBee IP addresses to whitelist:

Error message: could not send order

  1. To ensure that orders can be synced, make sure that both Shipment Methods and Carrier Codes are configured.
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