If you have not yet configured the Fulfillment field in QBO, follow these steps first:
Initiate order workflow in QBO
Note: A sales transaction will not be sent to the fulfillment center until workflow is initiated.
To initiate order workflow for QuickBooks Online, follow these steps.
- In QuickBooks Online, open an Invoice.
- In the Fulfillment field, enter "
- Optional: to specify the Carrier and Service Level, enter a value in the Ship via field. (If this is left blank, a default value will be used.)
- Save the invoice.
Tip: To ensure successful processing, make sure the customer's billing and shipping information (found in QuickBooks Online at Get paid & pay > Customers) includes the Country (e.g.,
Next: Review Order Status