The Order Shipping Description Transformer rule maps the shipping descriptions used at stores to those used at warehouses.
About the rule
Stores and warehouses use different labels and naming conventions to denote the shipping companies that transport products from warehouses to end-customers. In order to automate order fulfillment, a "translation" needs to be created between those terms, so that when an order arrives from a store to a warehouse, the warehouse will know how to ship the package.
Order Shipping Description Transformer rule creates such a mapping between the shipping descriptions used by an eCommerce platform to the shipping codes available at a warehouse. For example, orders that show "Free Shipping" can in this way be mapped to "USPS - Priority Mail" at your warehouse.
More specifically, an Order Shipping Description Transformer Rule applies a warehouse management system carrier code to an order based on the mapping configured with this rule.
Note: This rule must be created to automate order fulfillment.
Gather shipping methods
Before you can create the rule, you will need to gather the shipping descriptions that are used by your eCommerce system.
You can find the shipping descriptions in the shopping carts of your eCommerce store. The exact details differ from one eCommerce platform to another and are documented for different platforms in the PackageBee Support Center.
You can also gather the shipping descriptions from orders as they come into PackageBee. In the left pane of your PackageBee dashboard, click Orders to view the order dashboard. In the Orders view, click on an order to view its details. Here, you'll find the Shipping Method that needs to be mapped.
Create the rule
To add a new Order Shipping Description transformation:
- Open the desired store.
- Click the Rules tab.
- Click + Add rule.
- Give a name for the rule, then click the +Add action button.
- Select the action Shipping Transformer.
- Enter the shipping description that you wish to map exactly as it appears in PackageBee.
- Click EDIT next to THEN and select the shipping method that this shipping description should be mapped to.
- Once you have selected the shipping method, click OK, then click Save changes.